Quote Originally Posted by zephyr

Now that is definitely a user that should be banned from making reviews. He's destroying the ratings of perfectly good stories.
I think when a rating for a story is so out of sync. with other ratings for the same story, it should be removed, unless backed up with competent and objective analysis. Of course not all story ratings can be indepentently adjudicated because there are so many of them but I think there should be an appeals system where an author can make an objection to an outrageously low rating that is out of sync. with other ratings of the story.

There should be no truck given to maliciousness. That is not to say I want authors protected from critical and competent analysis that might well be hurtful. Authors actually do put themselves up there to be shot at. It's malicious intent that I object to.