Rabbit,

Thank you for your quick response.

Just to re-cap. The owner reads his mail and pms, then turns them over to you to respond if he thinks its a forum issue. If it's a technical issue, he addresses it.

CSR and for those who didn't get the reference, there is an old joke - (showing my age here )

"How do you say FU in New York?

FU!

How do you say FU in California?

Have a nice day!"

The style illustrates once again that the downside of writing is one can't read the tone or intent of the sender's message.

I might say - "to your success" and really mean it.
Someone else might look at my sign off and think that I'm being flippant.

The only want to really know, is to ask for clarification and hope that the author chooses to be honest in their response.

At this moment, we have an answer to Master Jack's Pet's original question - Where is the owner?

He's reading his e-mails and pm's behind the scenes and passing them along as he sees fit.