You know I'm not big fan of present tense as general rule, as much as anything because the author will invariably drop back into past at some point, however, this one is good and this author hasn't

The only suggestion I have is, I think, there were parts where word 'she' was over used to the point of feeling a little repetitive--to me anyway. (She listened.../Listening.... She feels.../Feeling.... )

Oh, and remember, it's an easier read if you give each person's dialog new line.