This discussion again.
How about freedom fighters?
What if they actually will go to heaven and bang 72 hot chicks after blowing themselves up?
This is a very complex set of issues and is not black and white. Hating the terrorists are even supporting the "War on Terror" is not fixing the problem. Probably just making things worse. The terrorists are the symptom, not the root of the problem. Removing them them won't change a thing.
Hanna Arendt's book with the subtital, The banality of evil, is a good read.
http://en.wikipedia.org/wiki/The_banality_of_evil
But I'm with you on the emotional reaction. I remember when the twin towers were struck. I couldn't breath. I was home that day and had a TV on in the back-ground. Those pictures on repeat are burned into my retina. A friends wife worked in the tower...but she was luckily not there at the moment. It destroyed their relationship, which for him was just as bad. He lost her.