in one article i read on this cg, Miss Maltby stated that the bus driver said "We don't allow freaks or dogs on this bus"
i don't see the safety concern in his statement if that is true unfortunately
and sure the company apologized, but likely only because they HAD to to avoid a law suit - it doesn't diminish the fact that people would be so hurtful to others that they have no clue about
some things will never change and sadly, this sort of discrimination is one of them