Chat Issues, Etc.

[Pearlgem]

I can't access chat at all since the revamp. Everything else is fine. Am I the only one?

[PinkSugar]

I have not been able to use chat since I first signed on here. All I get is a blank black screen.

[Pearlgem]

Not just me then. The blank black screen is all I get too.

[thepast]

It's either a java issue or a browser issue that you are describing. It can also be an issue with your plug-ins... but it isn't a chat-based problem: it works for 98% of folks.

Good luck!

[Arria]

I only get the black screen as well now. It worked fine last night.

[suchaminx]

I got a black screen too but 10 seconds later it opened up fine.

Not sure if that helps anyone but I am not good at patience and 10 seconds seemed like forever!!!

[thepast]

Thanks, minxy, maybe I should have mentioned that *laughs* Please be patient and give it up to 30 seconds to load!

[Arria]

It works for me now :-)

[Pearlgem]

I gave it 38 mins. It just sat there. Hmm...

[symphony]

sorry if this has been answered but i cant find anything quite like this. I can log into the chat room and it all works and i can speak however after about 10 secons the page goes black if i refresh it comes back and then does it again i have cleared my cookies etc but to no avail. any ideas?

[SlaveSlut69420]

Hey everytime i click on the CHAT button all i get is the forum pages? N E 1 else?

[Lillyrose123]

I am having the same problem as SlaveSlut69420... i click on chat and get the forum page...

What's up?

Lillyrose123

[wind_dancer{W_W}]

Same here

[jonjon]

here we go again!*smh*

[thepast]

We're on it.

[Torq]

fixed!!!!!

T

[Pearlgem]

So it is! Thanks all x x

[PinkSugar]

Sill not working for me, although I now get a white box at the bottom of the black screen.

[Pearlgem]

Oops, spoke too soon, it worked once then back to the same old black screen....

[Torq]

Chat is 100% fixed,, IF your still having issues it's NOT the site it's your system,,, Try clearing ALL cookies,,Make sure you have the latest Java updates (there free) also Patience it takes about 10-15 seconds to load on some systems.

Thanks ALLLLL

Be Well

T

[symphony]

.... i have the latest java, I cleared all my cookies, its still kicking me off every 30 secs... im out of ideas!

[thepast]

Could be a RAM issue. Most machines w/over 1GB of Ram have no problem, but machines with less tend to get kicked more frequently.

Also can depend on how much other junk you have open & running (RAM issue again).

[PinkSugar]

I have cleared my cookies several times.
I am not very computer savy but am fairly certian I have the latest java updates. Is there a way to check to see if I have what is needed for chat ? I am not even getting it to open to get kicked off.

I have 2GB of ram, so that should not be what is causing my problem.
I dont have any other programs open....
my 'other' junk...uses batteries ( sorry couldnt resist that )

[symphony]

yeh i also have 2gb ram, brand new lap top. *scratches head*, allready tried closing everything else down and it doesnt help.

[Diablo]

If you are using Firefox and have no script or adblock running the java will not run and will appear as a black screen with a white box where you would normally type.

[PinkSugar]

I have uninstalled and reinstalled firefox, made sure I had all the java updates.
On Firefox I dont even get the white box, it is only there when using IE
I turned off all the pop up blockers.
Any other suggestions, or should I just give up ?

[Thorne]

I have uninstalled and reinstalled firefox, made sure I had all the java updates.
On Firefox I dont even get the white box, it is only there when using IE
I turned off all the pop up blockers.
Any other suggestions, or should I just give up ?

The only thing I can think of is that either your firewall is blocking it or your ISP is blocking it. Since you are on the forums it's unlikely to be your ISP.

Try turning off your firewall, briefly, and see if you can get in then. If so, you'll need to tune up your firewall settings. DO NOT continue running without the firewall. Once you've determined whether or not that is the problem, turn it back on and figure out how to fix it from there. Running without the firewall can be dangerous.

[Veralynne]

I can't open chat either. I use IE. I have no idea what the problem is. This has happened to me before- but I don't know how it resolved itself. I've tried all the fixes suggested :-(

[Devious70]

I have read through the many posts here. I get an "Internet Exploere cannot display the webpage" error every time I try and open chat. I have already deleted all temp files, cookies, and restarted the browser as well as the computer. I have updated java and restarted the browser as well as the computer. Is there something else I can/should try. Thanks in advance for any help out there.

Devious in Iraq

UPDATE: its not the firewall. I am looking for any other security settings that might block it but no luck so far.

[Thorne]

I have read through the many posts here. I get an "Internet Exploere cannot display the webpage" error every time I try and open chat. I have already deleted all temp files, cookies, and restarted the browser as well as the computer. I have updated java and restarted the browser as well as the computer. Is there something else I can/should try. Thanks in advance for any help out there.

Devious in Iraq

UPDATE: its not the firewall. I am looking for any other security settings that might block it but no luck so far.

The only other thing I can think of is that Internet Explorer has some sort of problem. I have similar problems with different websites, involving downloading. Can't do it on IE, but no problem on Firefox. I suggest trying a different browser, if possible. If none of the browser's work, it's either an ISP problem or Window's security.

You might also make sure you're trying to access it with a User profile having Administrator priveleges. I can't think of why that should matter, but it's something to try.