Posting this message for Vicmal96 (from South Africa):
She hasn't been able to access for almost 24 hours
If you are aware of the problem then she will wait patiently but she just wanted to be sure that you knew she was having a problem. The messg she gets is http failure 500. Internal server error. She knows that people from other countries have also struggled to log in but it is sorted out now. If you are aware of it she will wait patiently.